Food Service Manager Job at Balducci's Food Lover's Market, Hyannis, MA

  • Balducci's Food Lover's Market
  • Hyannis, MA

Job Description

Food Service Manager

Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Food Service Manager, where fresh food, customer service, and operational excellence come together.

At Albertsons Companies, we are looking for team-focused managers who are passionate about food quality, people, and performance. As a Food Service Manager, you will oversee daily department operations, drive sales, and ensure high standards for food safety, merchandising, and service. This role offers a fast-paced, hands-on environment where your team-building skills and attention to detail directly impact customer satisfaction and department success.

Building the future of food and well-being starts with fresh, delicious food and great service. Bring your passion for food operations, merchandising, and team leadership to a role where you set the standard for quality, support your associates, and deliver an exceptional food service experience customers can trust and enjoy every day.

Main responsibilities:

  • Oversee daily operations of the Food Service Department with a strong focus on customer service, food quality, and department readiness
  • Create a fast, friendly, customer-first environment and resolve customer questions, concerns, and special requests
  • Execute merchandising plans, planograms, promotional sets, and seasonal programs
  • Oversee food preparation, packaging, stocking, display presentation and product quality in accordance with company standards.
  • Maintain full, fresh, and visually appealing service case, grab-and-go, and hot case displays
  • Manage ordering, inventory, shrink, production logs, and waste reporting
  • Build and manage schedules aligned with sales volume and labor targets
  • Hire, train, coach, and develop associates while promoting teamwork and accountability
  • Ensure strict compliance with food safety, sanitation, temperature controls, and regulatory requirements

We are looking for candidates who possess the following:

Soft skills:

  • Strong customer-service mindset with a passion for food quality
  • Effective leadership, coaching, and communication skills
  • Strong organization, time management, and problem-solving abilities
  • Ability to lead in a fast-paced, high-volume environment

Competencies:

  • Food service operations, merchandising execution, and customer service leadership.
  • Labor planning, scheduling, and performance management
  • Inventory management, ordering, and shrink control
  • Food safety, sanitation, and compliance oversight

Knowledge:

  • Food safety standards, sanitation practices, and equipment operation
  • Merchandising, inventory management, and customer service best practices.
  • Store systems, ordering platforms, and basic computer applications

Abilities:

  • Ability to review sales, labor, and shrink data to support planning and prioritization
  • Ability to train, coach, and develop associates
  • Ability to lift up to 50 lbs. and work in hot and cold temperature environments
  • Ability to safely operate slicers, ovens, knives, scales, and cleaning tools
  • Travel requirements: None
  • Other requirements: Flexible availability including early mornings, evenings, weekends, and holidays; reliable attendance; compliance with company policies, food safety standards, and the Code of Business Conduct

We also provide a variety of benefits including:

  • Competitive wages paid weekly
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve

Job Tags

Weekly pay, Seasonal work, Flexible hours, Afternoon shift, Early shift

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